Driver Guidelines
Driver Document Upload Guide
Upload clear, well-lit images. No glare, no blur, and no cropped edges. One document per upload unless stated.
Driver’s License
Front + BackTake two photos: front and back. All corners visible.
See Sample Drivers License –
How to upload
- Upload front and back as separate images.
- Name, license #, class, and expiry must be readable.
- Place card flat and photograph straight-on.
Don’t
- No screenshots or edited images.
- No cropped edges.
- No glare or blur.
Profile Image
Head & ShouldersNeutral background, good lighting, no filters.
See Sample Profile Image –
How to upload
- Clear headshot (head and shoulders only).
- Face centered and fully visible.
- Plain background preferred.
Don’t
- No hats or sunglasses.
- No group photos.
- No dark images.
Certificate of Fitness
Full PageEntire document visible in one image.
See Sample Certificate of Fitness –
How to upload
- Upload one full-page image.
- Plate # and expiry date must be readable.
- Lay flat; avoid shadows.
Don’t
- No expired certificates.
- No cropped sections.
- No angled photos.
Insurance Policy
All Pages / SummaryPolicy details and validity dates must be visible.
See Sample Insurance Policy –
How to upload
- Upload all pages or policy summary.
- Policy # and vehicle details must show.
- PDF accepted if readable.
Don’t
- No payment receipts only.
- No unreadable scans.
- No expired policies.
Sample