Driver Guidelines

Driver Document Upload Guide

Upload clear, well-lit images. No glare, no blur, and no cropped edges. One document per upload unless stated.

Driver’s License

Front + Back

Take two photos: front and back. All corners visible.

How to upload

  • Upload front and back as separate images.
  • Name, license #, class, and expiry must be readable.
  • Place card flat and photograph straight-on.

Don’t

  • No screenshots or edited images.
  • No cropped edges.
  • No glare or blur.

Profile Image

Head & Shoulders

Neutral background, good lighting, no filters.

How to upload

  • Clear headshot (head and shoulders only).
  • Face centered and fully visible.
  • Plain background preferred.

Don’t

  • No hats or sunglasses.
  • No group photos.
  • No dark images.

Certificate of Fitness

Full Page

Entire document visible in one image.

How to upload

  • Upload one full-page image.
  • Plate # and expiry date must be readable.
  • Lay flat; avoid shadows.

Don’t

  • No expired certificates.
  • No cropped sections.
  • No angled photos.

Insurance Policy

All Pages / Summary

Policy details and validity dates must be visible.

How to upload

  • Upload all pages or policy summary.
  • Policy # and vehicle details must show.
  • PDF accepted if readable.

Don’t

  • No payment receipts only.
  • No unreadable scans.
  • No expired policies.